Technology & Reporting
Powered by EFS OpsFlow.
OpsFlow is the strategic operations platform behind every EFS contract: one connected system for people, work, compliance and insight, with AI built into every module.
Strategic Platform Partner
One platform. Every operational flow.
EFS Integrated Solutions partners with OpsFlow, an Australian-built operations platform, to run our business end to end. Workforce, compliance, finance, sales and inventory are connected in one system, so the roster your cleaner works from, the inspection your supervisor completes and the report you receive all come from the same source of truth.
- 11 live modules in one shared operational system
- AI assistance in the flow of work: trend detection, exception alerts, finding summaries
- Web platform plus mobile app for site teams in the field
- Client-ready reporting across people, time, inspections and actions
Rostering Time & attendance Inspections Corrective actions Inventory Reporting
How OpsFlow Powers Your Contract
From roster to report, connected
Time & Attendance
Shifts planned per site and confirmed on arrival. GPS and map views show who is where, and hours are reviewed against the schedule.
Auditor
Templated inspections with photo evidence, scored results and findings that convert straight into assigned, dated corrective actions.
Inventory
Consumables and equipment requested from site, approved and tracked to delivery, so washrooms never run out of stock.
Reports
A central reporting library across staff, time, inspections and transactions, with natural-language summaries for monthly reviews.
Staff
Current and past staff, qualifications, inductions and site allocations kept current in one searchable register.
Kiosk & Mobile
A focused employee workspace for schedules, shift requests and worked hours, on the web or in the OpsFlow app.
Business
Work orders, quotes and invoices flow from the same records as the service, so billing matches what was delivered.
Dashboard
Live workforce signals and daily oversight in one workspace, with AI trend detection and exception alerts.
Client Visibility
Your sites, live, in one dashboard
Clients see site and portfolio performance: inspection scores, completed and outstanding tasks, incident reports and trend data. Raise a request from your phone and watch it move through to resolution.
- Site and portfolio visibility
- Photographic service evidence
- Corrective-action ownership and close-out
- KPI and trend reporting
- Incident and hazard reporting
- Monthly performance review packs
AI Built In
Assistance in the flow of work
OpsFlow puts AI inside every module rather than beside it. For EFS clients, that means fewer surprises and faster answers.
Trend detection and exception alerts on the dashboard flag a site before its inspection score slips.
Dashboard
Schedule optimisation and anomaly alerts catch missed sign-ons and roster gaps in real time.
Time & Attendance
Finding summaries and risk patterns turn hundreds of inspections into a one-page monthly review.
Auditor
OpsFlow is a product of Cipher Innovative Solutions Pty Ltd · opsflow.ciphersolution.com.au
Want to see OpsFlow in action?
Book a 20-minute walkthrough of the client dashboard with our team.