Integrated facility services across Australia
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ISO & compliance

Controls that support safe, consistent and responsible service.

Our compliance framework brings quality, work health and safety, environmental responsibility and workforce controls into day-to-day operations. The purpose is practical: help people understand what is required, keep reliable records and respond when something needs attention.

Management-system framework

Aligned areas of focus.

The information below describes the management-system areas relevant to our operations. Current certification status and scope must be confirmed against approved certificates before publication or tender submission.

ISO9001

Quality Management

A quality framework supports consistent service planning, document control, inspections, complaints, corrective actions and management review.

  • Client and contract requirements
  • Controlled procedures and records
  • Inspection and audit findings
  • Corrective action and improvement
Certificate or policy positionUpload verified document before enabling download
ISO45001

Work Health & Safety

A WHS framework helps identify hazards, assess risks, consult with workers and maintain the controls needed for safe service delivery.

  • Risk assessment and SWMS processes
  • Training, competency and induction
  • Incident and hazard reporting
  • Emergency and corrective-action controls
Certificate or policy positionUpload verified document before enabling download
ISO14001

Environmental Management

An environmental framework supports responsible product selection, resource use, waste practices and consideration of environmental impacts.

  • Environmental aspects and impacts
  • Chemical and equipment selection
  • Waste and resource controls
  • Monitoring and improvement planning
Certificate or policy positionUpload verified document before enabling download

Operational compliance

Requirements carried through to the site.

Policies are useful only when they shape the work. Mobilisation, supervision, inspections and reporting provide the link between management requirements and daily service delivery.

01

Workforce checks

Role requirements, licences, inductions, training and site access controls are recorded as applicable.

02

Safe service delivery

Hazards, task risks, chemicals, equipment and emergency requirements are considered before and during work.

03

Quality verification

Inspections, evidence, feedback and corrective actions show whether the agreed scope is being delivered.

04

Supplier oversight

Relevant subcontractor and supplier requirements can be included in onboarding and ongoing review.

Procurement support

Information ready for proper review.

Subject to confidentiality and current approval, the following documents can be supplied during tendering, mobilisation or contract review.

Management policies

Quality, WHS, environmental and related approved policies.

Insurance evidence

Current certificates of currency relevant to the proposed services.

Risk documentation

Risk assessments, safe work procedures and chemical information as applicable.

Training records

Induction, competency, licence and role-related records where required.

Modern slavery

Relevant statement, supplier expectations and due-diligence information.

Environmental information

Product, waste and improvement information relevant to the service solution.

Frequently asked questions

Compliance questions from procurement teams.

Can EFSIS provide current ISO certificates?

Current certificates and their scope can be supplied for verification where applicable. The website should display certification badges only after the approved certificates and expiry dates have been checked.

How are site risks managed?

Site and task risks are considered during mobilisation and before work begins. Controls may include induction, risk assessment, safe work procedures, PPE, chemical information and escalation requirements.

How is service quality verified?

Verification can include supervisor checks, structured inspections, photographic evidence, client feedback and corrective-action tracking against the agreed scope.

Can compliance reporting be tailored?

Yes. Reporting requirements can be mapped to the contract, site risk profile and client governance process during mobilisation.

Need documents for a tender?

Tell us what your procurement team needs to review.

Request compliance information